Enterprise mobility 2019: Dawning of the age of UEM

What began as MDM has continued its evolution through MAM and EMM to unified endpoint management. While some enterprises have already moved to UEM, the complexity of the transition is holding most companies back — for now.

Unified endpoint management (UEM), a strategic approach that unifies and centralizes the way enterprises manage their deployed devices, is finally becoming a reality.

Over the past decade, enterprise mobility platform vendors have been evolving mobility management tools from simple mobile device management (MDM) through mobile application management (MAM) and enterprise mobility management (EMM) into UEM, which encompasses phones, tablets, PCs, and even IoT devices. The market has arrived at the point where companies can use the latest mobility software to manage their mobile environments in perhaps the most comprehensive and effective way ever.

“A few key vendors have made UEM technically possible, with solutions mature enough to support enterprise-level UEM deployments,” says Andrew Hewitt, an analyst at Forrester Research. Those vendors include VMware, Microsoft, IBM, Citrix, and MobileIron, which can all technically manage the main mobile operating systems, Hewitt says. VMware and Microsoft have the most customers using their offerings for full UEM, he adds.

“We’ve even seen some larger companies successfully move to a fully unified model, inclusive of Windows 10 management,” Hewitt says. “It’s no longer just vendor and analyst driven.”

However, “there are still notable gaps in many of the vendors, in particular with macOS and Windows,” Hewitt says. “The vast majority of companies are still using multiple management platforms, with less than 5% actually using UEM.”

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