Shark Tank
By Sharky
Back pay payback
This IT staffer is hoping his pay will go up after his annual performance review, but that depends on his manager actually doing the review -- and even that isn't enough.
10/17/18
Leadership, demonstrated
This company's CIO has a shiny MBA to go with his limited grasp of technology, and he puts both on display in the weekly incident review meetings he decides to launch.
10/16/18
The banana problem
This pilot fish slips and takes a hard fall, but fortunately he's not badly hurt -- the damage is mostly to his pride and his mobile phone, which now has a new shape.
10/15/18
Why we love metrics
This company has had its share of IT death marches, so it launches a big effort to improve estimating and project delivery. The key: detailed metrics for IT project time.
10/12/18
Throwback Thursday: Why we love sales people
Sales rep promises this customer a discount, but while it's on the sales order, there's no discount on the invoice generated by the ERP system. Who removed it?
10/11/18
Where THAT consultant came from
This IT consultant isn't exactly well thought of as a technical professional -- but that doesn't stand in the way of a long and varied career at a big consultancy.
10/10/18
That user's name wasn't Barney NEWTON, was it?
It's almost Y2K, and this small recruiting firm is converting its key systems to client/server and switching from Macs to PCs -- and there's just a bit of culture shock.
10/09/18
But thanks for keeping in touch!
Pilot fish runs an IT support group that's announcing new PC power management settings, which will roll out on Friday -- so you know what's going to happen on Thursday.
10/08/18
Time to lock the security team in a hotel room?
IT security at this company has laptops really locked down, which isn't a big deal for most users when they're traveling -- unless a hotel has its own security ideas.
10/05/18
Throwback Thursday: How (not) to save money in IT
The servers in this computer room are having problems with their disk drives, but fortunately there's a simple short-term fix -- and, unfortunately, a longer-term agenda.
10/04/18
Self promotion
It's the early 1970s, and a new intern turns out to be extremely interested in the strategic planning model this pilot fish is writing -- on punch cards in Fortran.
10/03/18
It's never too soon to start planning for Y10K
Pilot fish gets an email from his credit card bank that catches his eye right away -- and not just because it wants him to take action about "the info on your account."
10/02/18
Open door policy
This server room is getting keycard access to make sure only those on the approved list are allowed to enter -- but it's still not quite as secure as it appears.
10/01/18
Pretty sure that's a 'Critical hardware failure'
This sysadmin is the IT Guy for several branch offices, so everything related to IT lands on his desk -- but it seems not everyone has the same definition of "IT"
09/28/18
Throwback Thursday: Wait, it's not fixed yet!
Pilot fish works the late shift, so he's not due into the office until 10 a.m. But at 8:45 a.m., he gets a call from a colleague with bad news: The server is dead.
09/27/18
Problem solved!
Network services pilot fish visits a client that has recently upgraded its gear and moved everything to a server rack -- and is decidedly unhappy with the result.
09/26/18
Useful, redefined
Intern ends up in an engineering group that's writing software for embedded systems, and his presence is not appreciated -- until they see he has a set of useful skills.
09/25/18
Remember, you can't say @#$%! without !
IT manager sends every email out with a "high priority" tag, but this message seems to be even more urgent than usual, and a response is definitely required -- sort of.
09/24/18
Back to the ol' spam-fighting drawing board
Pilot fish finds his inbox full of spam messages, and dozens of them seem to be related -- but this time it's not just a very bad case of spam victims using Reply All
09/21/18
Throwback Thursday: Mini hands make light work
Pilot fish is doing support work for a local school where children in one particular classroom have trouble with their computers' mice -- and nothing seems to fix them.
09/20/18
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